Are you fluent in English & Spanish? Join our E-mail, Chat, & Telephone Customer Service team for well-known National/International Retail Brand. We offer great benefits such as Health, Dental, Vision, and 401k. 

IMMEDIATE OPENING FOR THE RIGHT CANDIDATE!

Global Response is looking for a skilled Training Specialist who will enhance the competencies of individual employees by organizing training programs that will boost their workplace performance in alliance with our company's core values. Your duties will include performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions. Due to Covid - 19 this position will work remote until further updates regarding safety measures related to the pandemic.  You should be an experienced educator, with strong abilities to convey a and a deep knowledge of your field. Organizational skills and a positive attitude are also required. 

Training Specialist responsibilities are:

• Detect training needs by evaluating strengths and weaknesses
• Deliver effective content in a virtual environment, example Zoom
• Deliver, Develop, and Build training program and prepare teaching plans
• Create and manage the production of classroom handouts, instructional materials, aids and manuals
• Manage structured learning sessions and monitor their quality results
• Introduce new employees to the business and conduct new hire training
• Monitor training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
• Review ongoing programs to ensure that they reflect any changes, on a regular basis
• Keep informed about new trends and tools in employee development

Training Specialist requirements are:

• 3+ years' experience of working on a Training Specialist position
• Strong knowledge of instructional design theory and learning principles
• Good experience of organizing the full training cycle
• Good practical experience with learning management software, MS Office and databases
• Excellent knowledge of traditional and modern training methods, tools and techniques
• Strong decision making and organisational skills
• Good ability to present complex information to a variety of audiences
• BS degree in Education, Training, HR or other related area

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