Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.  

JOB SUMMARY:

Anticipate and plan the household goods move portion of a customer's international relocation.  Provides superior and proactive customer service to our customers, partners and internal teams.  Performs all necessary logistical functions including planning, securing transportation and problem resolution.

CUSTOMER SERVICE: Acts as the primary point of contact for all customer service throughout move process.

LOGISTICS: Initiate, coordinate and monitor move services to ensure successful logistical coordination of each household goods move.

PROFITABILITY: Maintain profitability target of 20% retained revenue on all moves.

CASH FLOW: Accurately processes billing paperwork within specified department time frames. 

DATE INTEGRITY: Maintains real time and accurate move information in the electronic move management system

Required Skills

SKILLS AND ABILITIES:                

• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.
• Ability to write simple reports and general business correspondence.
• Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to perform proficiency in Microsoft Office products including Outlook, Word and Excel.

Required Experience

Required Experience:

Education:  High School Diploma or equivalent required. Bachelor's Degree in International Business, Business Administration or Mathematics preferred. Three years of relevant experience acceptable in lieu of formal education..

Knowledge/Experience:  Must have sufficient understanding of business principles. Prior International Forwarding experience is desired

Licenses/Certifications/Specialized Training: Proficiency in Microsoft Office (Word, Excel, Outlook).

ANTICIPATED SALARY AND BENEFITS SUMMARY - Anticipated salary of $40,040 annually and a comprehensive benefits package that includes: 401(k), health insurance (medical, dental, vision), Employee assistance program, paid time off based on years of service, paid holidays per year, life insurance and disability coverage

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet

SKILLS AND ABILITIES:                

• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.
• Ability to write simple reports and general business correspondence.
• Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to perform proficiency in Microsoft Office products including Outlook, Word and Excel.