GENERAL PURPOSE OF JOB

To provide personalized service to customers by providing assistance and suggestions in selecting products to meet their needs; to ensure that the department is ready for the customers; to merchandise displays; to ensure accurate pricing and signing is reflected on merchandise and throughout the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate friendliness towards customers and co-workers
• Maintain cleanliness and presentation within the department
• Provide personalized customer service within department
• Answer incoming phone calls and direct each call to the appropriate store personnel
• Ensure every item has a SKU and is priced
• Ensure sale items are set before the start of a promo period
• Place sale signs out for sales events
• Retag items with new changes from buyers
• Call other stores for special orders
• Track special orders
• Rearrange floor sets every two weeks, or as necessary
• Spot-check prices and SKU numbers for accuracy
• Verify all merchandise has tags
• Put away stock that is left in cashier stations
• Assist in other areas in the store as necessary
• Receive shipments and stock products received
• Stock freight and ensure adequate amounts of merchandise available for purchase
• Assist cashiers and act as a back-up cashier as necessary
• Uphold all cooperative policies
• Perform other tasks and duties as required by supervising manager

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

EDUCATION AND/OR EXPERIENCE

• **** High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS

• ****Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

• Strong communication and interpersonal skills
• Excellent customer service skills
• High level of integrity
• Accuracy and attention to details
• Thorough knowledge of the products and brands carried in the assigned department
• Strong merchandising skills
• Ability to read and implement floor plans
• Creative abilities
• Friendliness and cheerfulness towards customers and co-workers
• Ability to perform effectively in both individual and team environments
• Excellent prioritization and organizational abilities
• Possess a strong sense of urgency

Bilingual candidates encouraged to apply