Graphic Design, Production Specialist and Customer Service

PostNet - SC114

Graphic Design, Production Specialist and Customer Service

Mount Pleasant, SC
Part Time
Paid
  • Responsibilities

    Benefit/Perks

    Small Shop, Great Customers

    Hard work, collaboration, humanity, fun, and laughter

    Career path development

    Company Overview

    Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

    PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

    At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.

    Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.

    WHAT YOU BRING TO THE TABLE:

    Graphic design background

    Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)

    Presentation (Microsoft PowerPoint, Google Slides)

    Spreadsheets (Microsoft Excel, Google Sheets)

    Word processing (Microsoft Word, Google Docs)

    Strong background with Windows operating systems

    Knowledge of EFI Fiery and EFI Fiery Impose - a bonus!

    Some Production Experience - Print, Cut, Finish, etc. - a bonus!

    Exceptional customer service skills

    Ability to translate customer requirements into final products and services

    Effective verbal and written communication skills

    Strong attention to detail

    Outstanding time management and organizational skills

    Multitasking – must have the ability to simultaneously process multiple tasks

    High school diploma or equivalent required, associate’s degree or design certificate preferred

    Computer hardware and software installation and troubleshooting skills preferred

    Valid driver’s license required

    Must Pass Background Check, as we offer Fingerprinting Services

    WHAT WE EXPECT OF YOU:

    Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards

    Involved in the output, workflow management, and production of orders

    Consults with customers on their graphics needs

    Customer Service and Center Day to Day Tasks as needed

    Manage Mailboxes - both mail and packages, and tasks involved

    Assists with sales transactions

    Warm, Engaging Personality

    25-30 Hours Per Week, typically 9am-2pm M-F

    PHYSICAL AND SAFETY REQUIREMENTS

    Must be able to stand behind a sales counter for extended periods of time

    Must be able to lift at least 50 pounds

    Must be able to communicate clearly with customers by phone, by email, and in-person

    Must demonstrate knowledge of emergency policies and procedures

    Must perform all duties in a safe and efficient manner

    Must be 18 Years Old

    *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.