Graphic Design, Production Specialist and Customer Service
Benefit/Perks
Small Shop, Great Customers
Hard work, collaboration, humanity, fun, and laughter
Career path development
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.
WHAT YOU BRING TO THE TABLE:
Graphic design background
Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)
Presentation (Microsoft PowerPoint, Google Slides)
Spreadsheets (Microsoft Excel, Google Sheets)
Word processing (Microsoft Word, Google Docs)
Strong background with Windows operating systems
Knowledge of EFI Fiery and EFI Fiery Impose - a bonus!
Some Production Experience - Print, Cut, Finish, etc. - a bonus!
Exceptional customer service skills
Ability to translate customer requirements into final products and services
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
Multitasking – must have the ability to simultaneously process multiple tasks
High school diploma or equivalent required, associate’s degree or design certificate preferred
Computer hardware and software installation and troubleshooting skills preferred
Valid driver’s license required
Must Pass Background Check, as we offer Fingerprinting Services
WHAT WE EXPECT OF YOU:
Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards
Involved in the output, workflow management, and production of orders
Consults with customers on their graphics needs
Customer Service and Center Day to Day Tasks as needed
Manage Mailboxes - both mail and packages, and tasks involved
Assists with sales transactions
Warm, Engaging Personality
25-30 Hours Per Week, typically 9am-2pm M-F
PHYSICAL AND SAFETY REQUIREMENTS
Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 pounds
Must be able to communicate clearly with customers by phone, by email, and in-person
Must demonstrate knowledge of emergency policies and procedures
Must perform all duties in a safe and efficient manner
Must be 18 Years Old
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.