Graphic Service Representative

PostNet - TX193

Graphic Service Representative

Roanoke, TX
Full Time
Paid
  • Responsibilities

    Benefit/Perks

    Competitive Compensation

    Flexible Scheduling

    Hard work, collaboration, humanity, fun, and laughter

    Career path development

    Company Overview

    Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

    PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

    At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.

    Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.

    WHAT YOU BRING TO THE TABLE:

    Excellent graphic design and page layout skills

    A professional design portfolio, preferably including business-related graphics products

    Proficient with the following applications:

    Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)

    Presentation (Microsoft PowerPoint, Google Slides)

    Spreadsheets (Microsoft Excel, Google Sheets)

    Word processing (Microsoft Word, Google Docs)

    Strong background with Windows operating systems

    Knowledge of Web design preferred

    Knowledge of EFI Fiery and EFI Fiery Impose preferred

    Exceptional customer service skills

    Ability to translate customer requirements into final products and services

    Effective verbal and written communication skills

    Strong attention to detail

    Outstanding time management and organizational skills

    Multitasking – must have the ability to simultaneously process multiple tasks

    High school diploma or equivalent required, associate’s degree or design certificate preferred

    Experience with bulk mailing software and procedures preferred

    Computer hardware and software installation and troubleshooting skills preferred

    Valid driver’s license required

    Ability to obtain Notary Public certification

    WHAT WE EXPECT OF YOU:

    Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards

    Involved in the output, workflow management, and production of orders

    Consults with customers on their graphics needs

    Assists customers with using related applications on center computers

    Trains other center personnel to use applications

    Customer Service and Center Operations

    Assists customers with center services as needed

    Assists with sales transactions

    PHYSICAL AND SAFETY REQUIREMENTS

    Must be able to stand behind a sales counter for extended periods of time

    Must be able to lift at least 50 pounds

    Must be able to communicate clearly with customers by phone, by email, and in-person

    May be required to operate a motor vehicle

    Must demonstrate knowledge of emergency policies and procedures

    Must perform all duties in a safe and efficient manner

    *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.