Benefits:
401(k) matching
Employee discounts
Paid time off
Come join our award-winning team as the Night Auditor at he Hampton Inn & Suites in Orem. The position requires overnight shifts 4-5 nights a week (32-40 hours/week), 11pm-7am. Enjoy great benefits (see complete list below).
Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a "clean stay" environment to ensure the safety of you and our guests.
Benefits (based on hours worked per week)
Daily Pay - get paid on-demand
Medical Insurance
Dental
Vision
401K Employer Match
Paid Time Off starting on first day
Free Life and Accident Insurances
Opportunities for growth and advancement within the Woodbury Group of hotels
Awesome worldwide hotel discounts (up to 75% off)
Employee Assistance Program
Employee Wellness Program
Summary of Duties and Responsibilities/ Essential Functions-
Night Audit: Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request. This is an overnight shift that requires an individual that can think on their feet and solve problems as they often work with limited direct supervision.
Minimum Qualifications
High school diploma or equivalent
Exceptional customer service skills
Excellent verbal and written communication skills
Basic computer skills
Availability to work a variable work schedule
Must be to work on time
Must present self in a professional manner regarding personal dress and grooming
Ability to sit or stand for extended periods of time
Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.