Benefits:
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
A grocery crew chief’s main duties include but are not limited to, supervising all employees within the grocery department when the assistant manager or manager is unavailable to ensure the department is functioning safely, effectively and customer service is being provided at all times.
May require a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Works under immediate supervision of the grocery assistant manager and manager. Primary job functions require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Responsibilities:
Pleasantly deal with customers to ensure satisfaction.
Greet customers when entering or leaving department and provide answers to customer inquiries regarding Grocery items.
Engages and maintains a professional working relationship with vendors which may include ordering and checking in the vendor at the time of delivery.
Takes inventory or examines merchandise to identify items that need to be replenished.
Requisitions merchandise on hand, customer demand or advertised specials.
Rotation of stock according to expiration dates. THIS IS A DAILY REQUIREMENT!
Receives, opens and unpacks cartons or crates of merchandise, checking the invoice against items which are received.
Stocks shelves and displays with new or transferred merchandise.
Displays merchandise on shelves or tables to attract customers and promote sales, verifying each item has signage or tags.
Resolve customer complaints, guide them and provide relevant information
Maintaining a clean department by performing the following tasks: Clean display cases, shelves and aisles.
Transports packages to specified vehicle for customer
Remove shopping carts from the parking lot when asked throughout the day and remove any residual trash from the shopping carts.
Report mechanical problems with any equipment through the use of Work Order Forms.
Answer customers' questions and get a manager if answer doesn't solve the issue
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, talk or hear. The employee is required to use their hands/arms to finger, handle or reach. They are required to climb, balance, stoop, kneel crouch or crawl. The employee is occasionally required to sit, taste or smell. The employee must frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include peripheral vision.
Top skills & proficiencies:
Basic Math
Interpersonal Communication/Written and Verbal Communication
Time Management
Product Knowledge
Telephone Etiquette
Customer Service
Dispute resolution
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Positive Attitude
Punctuality
Ability to Multi-Task