Job Description

Eataly’s bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Grocery Manager helps oversee the Front End, Grocery and Housewares departments. Reports to the Operations Manager; manages the Cashiers for Front End, as well as the Market Associates for Grocery and Housewares.

• Analyzes sales and monitors Key Performance Indicators to meet budget and sales goals.
• Assists the Operation Manager in organizing and directing the store’s Front End, Grocery and Housewares departments to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards Manages the team members in Front End, Grocery and Housewares: hires, schedules, trains, motivates, submits payroll, evaluates.
• Oversees scheduling, labor costs, purchases, inventory, and stock levels, placing orders or requisitions as needed.
• Processes delivery orders, unloads stock trucks, and generates monthly reports.
• Maintains a clean and orderly store aesthetic by ensuring only saleable merchandise is displayed, promptly handling expired or non-saleable items.
• Creates monthly promotion grids, designing store layouts and promotional displays with saleable merchandise in alignment with company policies.
• Manages ecommerce activities, including updating product selection and promotion visibility.
• Coordinates with Marketing and Facilities on product layouts, in-store communications, displays, signage, and fixture updates or issues.
• Collaborates with other departments and corporate teams to plan activities, events, and share information.
• Conducts regular store inspections to ensure compliance with all programs, rules, and standards.
• Documents, investigates, and resolves employee and guest incidents.
• Oversees Front End operations, including checkouts, cash management, and guest relations.
• Assists Operation Manager in analyzing financial data and developing strategies to improve efficiency, enhance the guest experience, and drive sales.
• Performs other duties as assigned or required.

Qualifications

• Bachelor’s Degree or Associate Degree

• 2+ year of experience in a retail management position

• Demonstrated problem-solving, organizational, and business management skills

• Excellent communication, leadership, and team-building skills

• Proficiency in Microsoft Office

• JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule including nights and weekends

• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

• Ability to lift up to 50 pounds

• Ability to use a hand truck, cart, box cutter, ladder, label maker, and cleaning supplies

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.