Summary: The Group Travel Consultant will play a vital role in ensuring the travel and touring arrangements of our faith-based groups are coordinated in a professional and seamless manner. The role will encompass a direct working relationship with customers in servicing their inquiries, booking their travel arrangements and successfully finalizing their pilgrimage documentation.
On-site - Irving,Texas
Responsibilities:
· Efficient processing of customer bookings for pilgrimage package travel
· Coordination of customer reservations using Harvest’s Travel Management System (Moonstride)
· Consult with customers to assist with their additional travel requirements and prepare and cost itineraries accordingly
· Timely development and distribution of customer documentation
· Represent Harvest Journeys at tradeshows and networking events (evening or weekend attendance may occasionally be required)
Qualifications and Experience:
· Minimum 3 years recent International Travel Consultant experience
· Hands on Group Travel Consulting
Previous group travel / pilgrimage experience preferred
· Sound knowledge of European / Middle East travel destinations with a focus on key Catholic pilgrimage sites
· Experience in using web-based applications and GDS reservations systems (Travelport Galileo preferred)
Attributes:
· High standards of customer service
· Strong communication skills
· Christian / Catholic faith values an asset
· Sound computer skills – (Microsoft Office applications, GDS)