Guest Assistant at Manitou Lodge - Part Time

Alpine Lodging Telluride

Guest Assistant at Manitou Lodge - Part Time

Telluride, CO
Part Time
Paid
  • Responsibilities

    Position Summary

    This position plays a vital role in delivering a warm and enjoyable experience for guests at Manitou Lodge. Key responsibilities include preparing and presenting breakfast and afternoon snacks, maintaining the cleanliness and appeal of the property and common areas, and providing comprehensive guest services to in-house guests. .

    Hiring for Summer - Start in Late May 2025

    Schedule:

    Part-time mornings 3-5 days per week

    Essential Job Responsibilities

    Prepare, replenish, and clean up breakfast for guests, ensuring a pleasant dining experience.

    Communicate guest service requests, property concerns, and inventory updates to the manager for prompt resolution.

    Provide guests with requested linens or amenities, maintaining a focus on their comfort and satisfaction.

    Apply thorough knowledge of the property to address basic troubleshooting needs, including Wi-Fi routers, televisions, appliances, and thermostats.

    Conduct property inspections to identify maintenance needs, ensuring common areas remain clean and well-organized.

    Maintain the care of plants and flowers during the summer months, manage snow and ice melt, and report snow removal requirements during the winter.

    Utilize comprehensive knowledge of Telluride and its surroundings to recommend activities, dining options, and services to guests.

    Perform other duties as assigned.

    Essential Job Requirements

    Education: High school diploma, G.E.D., or equivalent experience.

    Experience: Minimum of one year in customer service.

    Required Skills:

    Flexible work schedule, including early mornings, weekends, and holidays.

    Reliable and responsible with strong customer service and communication skills.

    Preferred Skills:

    Attention to detail.

    Polite and patient demeanor.

    Ability to bake and perform basic food preparation.

    Physical Requirements: Ability to ascend and descend stairs, and lift, carry, push, or pull up to 20 pounds.