Job Description

• Oversee and execute volunteer onboarding and care for the Guest Services teams.
• Manage and implement various systems to operate a large volunteer ministry.
• Maintain weekly operations for services each weekend.
• Develop and maintain ongoing relationships with volunteers.
• Collect and analyze guest feedback to make data-driven improvements.
• Collaborate with ministry teams and develop relevant partnerships for ministry highlights
• Foster a culture of excellence, teamwork, and commitment to the mission of Mariners Church.
• Developing and implementing training content
• Implement effective communication strategies to inform guests and volunteers about upcoming events, programs, and services.

Qualifications

• 2-3 years of experience in relevant ministry or field
• Exhibits a customer service, can-do attitude
• Proven ability to prioritize and meet deadlines in a fast-paced environment
• Excellent organizational skills
• Adept at project management, team collaboration, and empowering volunteer teams
• Experience with Rock database management or other relationship management software
• Strong track record of building relationships and establishing trust with staff and volunteers

Additional Information

All Mariners Church Staff:

• Love Jesus and call themselves Christians.
• Embrace a high biblical standard of personal conduct and lifestyle.
• Agree to and adhere to the church's statement of faith and leadership commitment.