Job Description
As a primary point of guest contact, the Guest Experience Coordinator works in a team environment to warmly welcome guests and skillfully manage their needs. He/she communicates closely with a variety of departments to settle guests into accommodations and work to meet requests throughout the guests’ stay. Guest Experience Coordinator activities vary greatly depending on the interests and needs of each guest. Guest Experience Coordinator serves many functions- all with a professional demeanor and level of proactive service that our guests so much value.
Knowledge, Skills and Abilities:
Skilled in presenting a customer oriented disposition with a professional, positive, and proactive attitude that anticipates and serves guest needs in strict adherence to confidentiality.
Able to establish, maintain, and follow through on priorities and management of details despite frequent interruptions and changes; can motivate to work independently as well part of a team.
Must demonstrate excellent follow through and completion of tasks without details lost.
Requires clear and open communication skills with team members and guests- including ability to understand and adapt to information in a manner consistent with the essential job functions.
Ability to perform regular lifting of loads up to 25 lbs at shoulder height and occasional lifting of loads weighing up to 40 pounds.
Ability to make sound independent decisions in a safe manner consistent with the essential job functions, policies, and procedures.
Familiar with fundamentals in safe use of operation of various vehicles.
Able to react quickly to changing demands and prove resourceful in taking on challenges.
Able to maintain flexibility with work schedule and demonstrate a sincere level of reliability- including being available to open or close the property, and work weekends/holiday periods.
Education/Training:
Possession of a valid driver’s license and a clean driving record.
Minimum of a High School or equivalency degree.
Qualifications
_ $1000 SIGN ON BONUS_
Benefits:
Additional Information
All your information will be kept confidential according to EEO guidelines.