Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Do you have a passion for providing outstanding hospitality? Do you enjoy making an impact on lives around you? Do you want to be apart of a community that fosters growth and learning? Can you work well and thrive in a team environment? Are you strong and motivated in sales? f yes, we want to get to know you! We are Massage Heights Buckhead looking for a Rockstar to join our Front Desk Team!

We offer competitive compensation with $1/hourly increases every 6 months guaranteed plus monthly and quarterly bonuses!

Our ideal candidates have a very flexible schedule. We are looking for candidates with a largely open schedule and reliable transportation. Candidates must be able to work 4-5 shifts per week, with these being a mix of weekday evenings, mornings, and weekends. These shifts will be clarified over the next several weeks as our company grows! This person must be able to commit to 30-35 hours/week.

Job Summary We are seeking a Guest Experience Manager to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This role involves interacting with guests, handling reservations, and ensuring a positive experience for all visitors.

Responsibilities:

Ensure every Guest receives Five Star Service by providing a friendly, helpful, clean, and professional environment

Greet Guests and Members with warm, welcoming, and positive energy

Answer phones and book appointments with fantastic phone etiquette, including upbeat tone and articulation

Build rapport with Guest and Members

Present/sell membership programs to new Guests and nonmembers

Retain Members by providing an excellent Guest experience

Achieve individual and Retreat goals

Requirements:

Must have reliable transportation to commute between both of our locations

Must have outstanding customer service and problem-solving skills

Must have a positive attitude and mature temperament

Must have friendly and professional phone etiquette

Must have the ability to objectively receive feedback and integrate it into your work

Must have hospitality experience

Must have the flexibility to work a non-traditional schedule

Ability to multitask and work in a fast-paced environment

Benefits:

Be part of a team that encourages growth, has fun and builds relationships

Free Monthly Massages and Facials

Paid Time Off

Medical Benefits available – Medical, Dental, Vision

401k with up to 4% matching

Employee Assistance Program – Massage Heights Family Fund

Competitive pay with pay raises every 6 months, plus monthly and quarterly bonuses!