Guest Service Consultant - Front Desk Sales

Massage Heights - Charlotte

Guest Service Consultant - Front Desk Sales

Charlotte, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    Wellness resources

    Front Desk Sales

    Benefits/Perks

    Professional and Safe Environment

    Flexible Schedules

    Beautiful Treatment Room

    Paid Training

    Digital Work Environment

    Employee Discounts

    Competitive pay and commission!

    Schedule / Expected Work Hours:

    6–8 hour shifts

    Full time shifts are available after training has been completed and mastered

    Must be able to work some nights and weekends

    Responsibilities

    Educate guests confidently and effectively about services and products.

    Achieve monthly sales targets for individuals and Retreats.

    Provide exceptional service by listening, communicating, and responding to guest’s needs.

    Excellent phone etiquette with an upbeat tone and strong articulation.

    Promote the therapeutic benefits of regular massage therapy and skin therapy.

    Develop and maintain positive relationships with members of the team and guests.

    Qualifications

    Exceptional guest service and communication abilities.

    Previous experience in sales, retail, or guest services is required.

    Proficient with basic computer software and quick to learn new systems.

    Fast learner with a positive and energetic demeanor.

    Strong critical thinking skills, especially in resolving customer conflicts.

    Passionate about interacting with people and consistently delivering outstanding service.

    Thrives in collaborative team settings.

    Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

    Company Values

    Loyal

    Authentic

    Passionate

    Diligent

    Take the Next Step - Elevate Your Career

    Join our team and become part of our family of Professional Massage Therapists.