Job Description

Job Title:

Guest Services

Location:

71223 Hwy. 21, Covington, LA

Job Overview:

As Guest Services for Christian Brothers Automotive, you will be responsible for providing safe and reliable transportation to and from our shop for our guests. You will provide excellent guest service by greeting, checking in and out our guests. Additionally, you will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations all the while assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Providing a safe shuttle service for our valued guests
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Check guests in and out
• Answer phone calls and schedule appointments
• Assist with keeping the lobby clean and organized
• Providing a safe, nice difference® service for our valued guests in our branded company shuttle vehicle
• Keeps a timely shuttle route
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
• Keep the shuttle tidy and organized
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
• Valid state driver's license
• Meet required insurance driving record parameters
• Social Media skills preffered
• Enjoy a fast-paced environment and a team mentality - we work hard but like to have fun doing it!
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Applicants will drive our branded shuttle vehicle for this position.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.