Are you looking for a new role in the hotel industry where you can show off your sales skills to attract new guests? Our busy hotel is looking for a sales coordinator who is unwavering in their dedication to customer satisfaction and providing an exceptional experience for our guests. Responsibilities include responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. Our ideal candidate possesses excellent communication skills as well as sales experience, preferably in the hospitality industry. If this sounds like an exciting opportunity, apply now! Responsibilities: • Establish and maintain communication with customers via phone and email to answer their inquiries and requests • Maximize profits by selling more and providing upgrades to guests to ensure they are completely satisfied • Create a list of business and referral leads through research and networking and make preliminary pitches • Present prospective clients with sales presentations and other materials that promote event space, dining options, and facility features • Plan and organize work schedules, file important documents, and communicate with stakeholders and hotel departments about sales-related information Guest Services & Front Desk Operations: • Greet guests warmly and efficiently check them in and out of the hotel. • Answer guest inquiries, resolve issues, and ensure a positive guest experience during their stay. • Handle reservations, room assignments, and billing in a timely and professional manner. • Ensure all guest requests and complaints are promptly addressed, escalating issues as needed. • Maintain accurate guest records and data entry in the hotel management system. • Make and serve hand-crafted cocktails to hotel guests and external customers • Make and serve bar food menu • Prep food for breakfast, evening menu, and bar • Maintain a high level of cleanliness in the lodge, bathrooms, bar and kitchen Sales & Group Coordination: • Manage and process group bookings, ensuring proper accommodations are arranged for events, meetings, or special group needs. • Assist in the creation and execution of groups, weddings, and events • Coordinate with all departments to ensure smooth operations for group bookings and events. • Work events as the event coordinator. • Provide detailed information and quotes to potential clients regarding group rates, meeting spaces, and additional services. • Develop relationships with local businesses and organizations to drive group sales opportunities. • Follow up with group clients post-event to gather feedback and foster future business. Qualifications: • High school diploma or GED, and bachelor’s degree in business administration or related field preferred • Must have previous sales experience working in the hospitality industry • Understands how to communicate, negotiate, and network effectively • Stays organized and manage time well • Displays a proven track record of sales success • Previous experience in a hotel front desk or customer service role is required. • Strong organizational skills with the ability to multitask and manage competing priorities. • Excellent communication skills, both verbal and written. • Ability to work independently as well as part of a team. • Ability to remain calm and professional in a fast-paced environment. Preferred Qualifications: • Experience in group coordination or event management. • Knowledge of local attractions and venues to assist in group planning. Compensation: $20 - $22 per hour plus commission

• Guest Services & Front Desk Operations: • Greet guests warmly and efficiently check them in and out of the hotel. • Answer guest inquiries, resolve issues, and ensure a positive guest experience during their stay. • Handle reservations, room assignments, and billing in a timely and professional manner. • Ensure all guest requests and complaints are promptly addressed, escalating issues as needed. • Maintain accurate guest records and data entry in the hotel management system. • Make and serve hand-crafted cocktails to hotel guests and external customers • Make and serve bar food menu • Prep food for breakfast, evening menu, and bar • Maintain a high level of cleanliness in the lodge, bathrooms, bar and kitchenSales & Group Coordination: • Manage and process group bookings, ensuring proper accommodations are arranged for events, meetings, or special group needs. • Assist in the creation and execution of groups, weddings, and events • Coordinate with all departments to ensure smooth operations for group bookings and events. • Work events as the event coordinator. • Provide detailed information and quotes to potential clients regarding group rates, meeting spaces, and additional services. • Develop relationships with local businesses and organizations to drive group sales opportunities. • Follow up with group clients post-event to gather feedback and foster future business.