Guest Services Administrative Assistant Turquoise Place

Spectrum Resorts

Guest Services Administrative Assistant Turquoise Place

Orange Beach, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    TURQUOISE PLACE GUEST SERVICES ADMINISTRATIVE ASSISTANT

    SUMMARY: Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed.

    ESSENTIAL FUNCTIONS:

    Maintain office supply and department inventory.

    Organize scan, and file daily department paperwork.

    Answer the telephones and take detailed messages containing the necessary information to respond.

    Maintain weekly/monthly spreadsheets to include inventory items.

    Be responsible for coding invoices, etc.

    Assist with special projects as requested.

    Answer NAVIS calls to assist with booking reservations, answering guest questions, etc.

    Assist with Front Desk as needed

    Perform other duties, functions, or tasks as assigned by the department Manager and Director.

    QUALIFICATIONS

    GED or High School diploma, required

    Prior Front Desk experience a plus

    A positive, enthusiastic individual with exceptionally strong communication skills

    Able to always act professionally under pressure and effectively multitask

    Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors

    Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required

    Ability to learn new systems including NAVIS, IQWare, etc.

    Excellent hospitality skills

    PHYSICAL REQUIREMENTS

    Ability to work at a desk on a computer for majority of the shift

    Must be able to stand/walk as required

    Must be able to lift/move up to 20 lbs.