As a Guest Services Associate, you’ll be the friendly face that welcomes guests and ensures they have a seamless and enjoyable stay. From check-ins and check-outs to handling inquiries and special requests, you’ll play a key role in creating memorable guest experiences. This position requires strong communication skills, a positive attitude, and the ability to multitask in a fast-paced hospitality environment. If you love working with people and thrive on providing excellent customer service, this role is for you! Responsibilities: What You’ll Do: • Welcome guests with a warm smile and assist with check-ins, check-outs, and reservations. • Provide top-notch customer service, ensuring every guest feels valued and cared for. • Handle inquiries, special requests, and problem-solving with a positive, can-do attitude. • Answer calls, manage emails, and keep things running smoothly at the front desk. • Stay informed about hotel amenities, local attractions, and emergency procedures. What We’re Looking For: • A team player who loves working with people and making their day better. • Someone who can multitask, stay organized, and handle busy moments with ease. • Strong communication skills and a passion for customer service. • Flexibility to work weekends and holidays when needed. Why Join Us? • Be part of a supportive, fun, and professional team. • Work in a fast-paced environment where every day is different. • Make a real impact on guest experiences and create memorable stays. If you’re excited about hospitality and love making people feel welcome, we’d love to hear from you! Qualifications: To be successful in this role, you should have: • Customer Service Skills – A friendly, welcoming attitude and a passion for providing excellent guest experiences. • Communication Skills – Strong verbal and written communication skills to interact with guests and team members professionally. • Problem-Solving Ability – Quick thinking and a proactive approach to resolving guest issues and concerns. • Attention to Detail – Accuracy in handling reservations, payments, and guest requests. • Multitasking & Time Management – The ability to handle multiple tasks efficiently in a fast-paced environment. • Team Player Mentality – Willingness to collaborate with colleagues and support hotel operations. • Basic Computer Skills – Comfort using hotel management software, email, and phone systems. • Flexibility – Availability to work various shifts, including weekends, holidays, and evenings as needed. Preferred but not required: • Previous experience in hospitality or customer service. • Knowledge of local attractions and hotel services. Compensation: $18 hourly

• What You’ll Do: • Welcome guests with a warm smile and assist with check-ins, check-outs, and reservations. • Provide top-notch customer service, ensuring every guest feels valued and cared for. • Handle inquiries, special requests, and problem-solving with a positive, can-do attitude. • Answer calls, manage emails, and keep things running smoothly at the front desk. • Stay informed about hotel amenities, local attractions, and emergency procedures.What We’re Looking For: • A team player who loves working with people and making their day better. • Someone who can multitask, stay organized, and handle busy moments with ease. • Strong communication skills and a passion for customer service. • Flexibility to work weekends and holidays when needed.Why Join Us? • Be part of a supportive, fun, and professional team. • Work in a fast-paced environment where every day is different. • Make a real impact on guest experiences and create memorable stays.If you’re excited about hospitality and love making people feel welcome, we’d love to hear from you!