Guest Services Representative

Tigard Bowl

Guest Services Representative

Tigard, OR
Part Time
Paid
  • Responsibilities

    AREAS OF WORK: Customer Service Desk, Food prep, Bar, and Busser

    SCHEDULE: Be able to work weekdays, weekends, nights and holidays as needed

    EXPERIENCE: 1 year experience in customer service is preferred but not required

    SKILLS/PERMITS NEEDED:

    Be comfortable with in-person interactions with guests and others

    First-class level of guest service skills

    Cash handling and sales skills

    Be comfortable using computer for point of sale

    Awareness and advocate of safety

    Obtain Food Handler and OLCC Server Permits

    PHYSICAL DEMANDS:

    Be able to stand/walk for the duration of scheduled work shift

    Be able to lift up to 25 pounds

    Be comfortable working in a loud environment.

    BENEFITS:

    o Flexible work schedule

    o Free bowling

    JOB DUTIES: Provide a first-class experience to our guests through exceptional interpersonal skills. Educate guests and develop positive relationships with Tigard Bowl customers.

    Greet all guests professionally with a welcoming attitude, process guest bowling and other transactions.

    Assist guests in their bowling experience by ensuring proper communication of equipment use; ensure areas are clear of potential safety hazards; assist the guest with equipment required to bowl such as shoes, balls and pro shop supplies.

    Support our guests in multiple areas of our bowling center such as hosting and directing guests, running food to guest tables, bar service, ensuring food quality is to standard, and cleaning and sanitizing tables.

    Properly handle cash and other financial transactions.

    Assist with opening and/or closing our center

    Maintain a clean, organized, and sanitary environment. Will remove garbage and recycle as needed, participate in cleaning duties such as sweeping, wiping down equipment and furniture, mopping, replenishing sanitary items and more to include maintaining cleanliness of facility.

    Follow all safety procedures and practices and follow PPE protections to ensure personal and guest safety from potential hazards.

    Other duties as assigned.

    Reliable; consistently at work and on time.