We are seeking a reliable and customer-focused Front Desk/Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.

Duties:

• Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer service

• Check guests in, ensuring correct forms are used and accurate information is obtained

• Answer phone calls and respond to inquiries in a timely and professional manner

• Assist guests with any requests or issues they may have while visiting the facility

• Handle cash and credit card transactions accurately, collecting payments

• Maintain a clean and organized front desk area

• Assist with tasks such as filing, inventory, stocking shelves

• Monitiring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfully

• Contribute to sales of all proructs and apparel to receive a monthly bonus/stipend

Experience:

• Previous experience in a similar role is preferred but not required

• Strong organizational skills with the ability to multitask effectively

• Excellent communication and interpersonal skills

• Computer literacy

• Able to lift 50lbs or more

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.