Job Description

INSIDE SOFTWARE SALES REPRESENTATIVE- HIGHLANDS RANCH, COLORADO, USA

 SUMMARY OF THE POSITION:

HCL Technologies – Urban Fulfillment Services Division is looking for Inside Sales Representatives to support our rapidly growing HCL Software business and drive software sales with new and existing customers via inbound and outbound campaigns. This position is based from our Highlands Ranch CO location and remote candidates will be considered.  The right candidate should be able to work in a fast-paced, rapidly evolving environment and leverage technical aptitude, engaging conversation and a little creativity to consistently generate results. 

CORE RESPONSIBILITIES:

• Respond to Inbound Leads 
• Engage with business leaders, CXO level executives and IT professionals to do business
• Use communication channels such as phone, email, Internet, and other digital media to communicate, qualify, and sell
• Develop and advance both marketing provided and self-generated leads

•      Pass on sales qualified leads (SQLs) to Outside Sales Teams as appropriate

• Advance marketing qualified leads (MQLs) from marketing campaigns
• Initiate and run your own campaigns to surface opportunities
• Create target lists with customer profiles and contact information; do so using both internal databases and external resources
• Research and understand customers/prospects needs and sell the most appropriate offerings
• Educate customers/prospects on our product offerings
• Set appointments and follow up as appropriate
• Achieve exceptional customer satisfaction with the ability to translate and react quickly to their needs
• Build and execute a target achievement plan to maximize output and revenue with customer

 EXPERIENCE AND REQUIREMENTS:

• 3+ year in in B2B/Large enterprise Customer Service / Sales
• Advanced English Skill and a Native Language (as required)
• Expert in outbound Customer Service Orientation
• Focus on the Process Sales flow and sales techniques
• Excellent in sales skills
• Independent Contributor
• Skilled Written and Verbal Communications
• Able to close the leads
• Experienced Self Management
• Expert Decision Making
• Experienced Organizational Skills
• Expert Multi Tasking / Time Management
• Skilled Analytical Thinking

TRAVEL:

·         Limited

Company Description

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ ‘Ideapreneurs’ across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000. Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P). ITBS enables global enterprises to transform their businesses via Digital Foundation, our modernized infrastructure stack built around hybrid cloud, software-defined networks, the digital workplace, and other elements; Digital Business, a combination of our application services and consulting capabilities; and Digital Operations, a three-pronged setup for modernized and efficient operations at enterprise level. ERS offers engineering services and solutions in all aspects of product development and platform engineering. Under P&P, HCL provides modernized software products to global clients for their technological and industry-specific requirements. Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our ‘Digital Enterprise 4.0’ focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready. The company’s DNA of grassroots innovation, its ingrained culture of co-innovation, and its tradition of going far beyond what is expected, to create customer value, clearly differentiates it and gives it a distinct advantage in creating value for businesses in the digital and connected world.