ARE YOU INTERESTED IN JOINING A COMPANY CULTURE WHERE ACCOUNTABILITY, TOP PERFORMANCE AND TEAMWORK ARE VALUED AND REWARDED? A COMPANY THAT WAS NAMED ONE OF THE 2018 TOP WORKPLACES BY THE DENVER POST.

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TRI POINTE HOMES IS LOOKING FOR AN EXPERIENCED, ENTHUSIASTIC INDIVIDUAL TO JOIN OUR TALENTED GROUP AS AN OFFICE MANAGER IN OUR DENVER OFFICE.

POSITION HIGHLIGHTS: In this multifaceted role, you will support the division leadership team and Human Resources Manager. This position will perform a variety of tasks, some of which are confidential and complex in nature. This position duties will range from managing complex calendars, expense reports, travel arrangements, event coordination to serving as a point of contact in all thing’s office related.

POSITION RESPONSIBILITIES:

ADMINISTRATIVE SUPPORT:

• Provide administrative support to the local Leadership team.
• Assisting with projects that require organizational skills, research, attention to detail and use of independent judgment at times
• Manage complex calendars, expense reports, and event coordination, etc.
• Coordinate arrangements for division meetings and luncheons.
• Coordinate travel arrangements, including flights, rental cars, and hotels
• Answer and screen incoming phone calls and take detailed messages.
• Collect daily, monthly, weekly, quarterly reports from business entities
• Organize, prioritize and execute on large volumes of highly confidential and time-sensitive information
• Manage internal and external communications including email and phone correspondences.
• Prepare materials for meetings including planning, presentations, agenda preparation and keep meeting minutes
• Set up and clean up for business meetings.

OFFICE MANAGER

• Handle tasks related to office and inter-office communications, office set up, human resource support, computer and phone system set-up (with outside vendor and IT support), business operations and administrative matters, work order and invoice submittals to accounting

• Serve as point of contact for Office Facility 24/7 for employees and the property manager including maintenance, keys, janitorial, heat/air and other building issues.

• Organizes and helps facilitate office moves (e.g. relocating employees, expanding to additional office space, moving into entirely new spaces, etc.).

• Set up office systems, procedures and records (electronic and paper)

• Receives and distributes communications from property manager regarding the Office Facility to all office personnel, as needed.

• Serves as the Floor liaison for the Office Facility for emergencies. Also maintains building evacuation plan and team for the North Carolina Office.

• Manage daily functions of the office including office equipment, personnel attendance, supplies, cleanliness, flow of incoming and outgoing envelopes/packages, postage machine and labels, office subscriptions, carpet cleanings and paint touchup.

• Perform a variety of tasks related to division start up and business plan implementation.

• Allocate office space; coordinate office moves; prepare space for new employees; space planning.

• Assign, collect and track all building access cards

• Ability to operate and trouble shoot standard office equipment.

• Serve as the main contact for the Management Company (pest control, elevator problems, room temps, ceiling lights out, etc.) 

• Welcome guests by greeting them, in person or on the telephone; handle requests and queries appropriately

• Order office supplies as needed and/or requested

• Complete any additional projects, tasks and assignments as requested in a timely manner

• Other duties as assigned.

POSITION QUALIFICATIONS:

• Bachelor’s degree required.
• Must have 5 years of administrative or office management experience required.
• High level of professionalism and integrity; must be trustworthy and able to handle confidential and proprietary information appropriately.
• Ability to multi-task and be self-directed in a fast paced, growing, evolving, results oriented environment.
• Highly motivated and able to work in a fast-paced, rapidly changing environment and remain calm and poised under pressure.
• Strong attention to detail and organization, with the ability to prioritize and manage time/tasks effectively.
• Excellent computer skills including experience with Microsoft Windows (advanced Excel, Word, PowerPoint, and Outlook), internet functionality and other related computer applications, phones, Smartphones and communication systems.
• Possess strong work ethic, integrity, and loyalty.
• Demonstrated leadership capabilities able to adapt and learn quickly in a high growth company.
• Experience with office systems and set ups and typical business operations
• High level of ownership, accountability, and initiative

COMPANY HIGHLIGHTS:

• TRI Pointe Homes is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders. 
• TRI Pointe Homes was honored with several customer experience and design honors including Eliant Homebuyer Choice Awards in 2017 and 2018.
• TRI Pointe Homes was recognized as 2016 Builder of the Year by Builder and Developer magazine.
• TRI Pointe Homes was also honored with the Major Achievements in Merchandising Excellence (MAME) Awards by the Sales & Marketing Council and Home Builders Association of Metro Denver in 2015 and 2016.
• TRI Pointe Homes Colorado designs, constructs, and sells innovative single-family homes. Founded on more than a century of combined real estate industry experience, the company focuses on building quality, master-planned and urban infill communities throughout Colorado.

FOR MORE INFORMATION, PLEASE VISIT WWW.TRIPOINTEHOMES.COM/COLORADO. 

AT TRI POINTE GROUP, WE ARE INTENTIONAL ABOUT FOSTERING AN ENVIRONMENT WHERE YOU, AND ALL INDIVIDUALS, ARE ENCOURAGED TO BE THEIR AUTHENTIC SELVES. WE EMBRACE INDIVIDUALITY AND STRIVE TO BE CONSCIOUSLY INCLUSIVE OF DIFFERENT BACKGROUNDS, EXPERIENCES, AND PERSPECTIVES IN EVERY ASPECT OF OUR BUSINESS. OUR COMPANY’S STRENGTH RELIES ON THE DIVERSITY OF THE TEAM AND THE UNIQUE, INNOVATIVE IDEAS EVERYONE CONTRIBUTES.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL PERSONS SHALL HAVE THE OPPORTUNITY TO BE CONSIDERED FOR EMPLOYMENT WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, GENDER, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.

WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO COMPLETE THIS FORM OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.

Required Skills Required Experience

Customer Services:

• Provides exceptional customer service.
• Answering and referring inquiries within scope of business services.
• Telephone: Answers telephone, processes call, and document appropriately. Returns all messages in a timely manner.
• Maintains communication between medical providers, administrative staff, and/or patient/families.

Business Services:

• Assigns ICD-10, CPT, and HCPCS codes based on provider documentation.

• Reviews charges entered by providers and communicates with providers possible claim issues.

• Prepares and submits claim for insurance reimbursement.

• Reviews, works, and corrects both internal errors and denials from insurance companies and re-files the claim.

• Files appeals to carriers according to prescribed guidelines, documents all information related to appeals and follows up.

• Scans and uploads patient clinical documents into medical chart.

• Ensures all provider services are accounted for and billed.

• Handles billing complaints and discrepancies.

• Assists patients with the collection of payments on outstanding balances.

Environmental Services:

• Contributes to the overall cleanliness and appearance of personal work space and department.

• Monitors supply levels and requests when needed.

• Maintains all equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.