AAA Life is seeking a Business Systems Analyst to add to our team! The Business Systems Analyst will lead and facilitate the development of technology and processes, as well as gather requirements and guide business solutions necessary to meet corporate goals. The Business Systems Analyst will use knowledge of business unit processes and objective to proactively suggest business solutions and/or process improvements.
POSITION RESPONSIBILITIES:
- Lead diverse audiences in Requirements Gathering Sessions for complex projects and tasks
- Balance the right amount of business and technical analysis necessary for the team to be successful in planning both the project and individual sprints.
- Comfortable interacting with both business and technical individuals Leading internal QA by defining project success and working with business partners through UAT
- Assist in validation of technical deliverables for completeness, accuracy and quality.
- Create wireframes, mockups and possibly prototypes
- Understand Python, SQL, Git, and other technical tools relevant to the data team’s development
- Facilitate estimating/sizing and work with the team to identify dependencies
- Function as a liaison and subject matter expert for assigned subject areas. Assist the Data team in providing analytical support, facilitating research, questions, issues or other needs presented by the business units.
- Identify non-functional needs such as usability, performance, security, portability and service levels
- Proactively work with all roles on the project team to provide support as needed to ensure overall quality and success of initiatives
- Maintain a high level of knowledge and expertise relative to AAA Life and its products, systems, and programs, and business processes
- Handle additional assignments related to area of expertise, fill in for the Project Manager when required
- Assist business units by performing root cause analysis on business process issues
- Perform and document cost benefit analysis on recommended business solutions
- Analyze impact of system changes on business processes to ensure continuity of production procedures
- Understand and provide insight into the relationships between business process and applications across the organization
Required Skills
CORE COMPETENCIES:
- Results Oriented – Achieves stretch results. Strong bias for action with sense of urgency and high energy. Thrives in collaborative working environment.
- Customer Focus – Strong empathy from customer viewpoint. Seen as a partner by external and internal customers. Anticipates customer needs to proactively assist or remove barriers to doing business.
- Uses Effective Communication Skills – Candid, clear and concise in communication. Effectively matches style, tone and method to audience. Connects with intended audience. Manages communication and feedback within all levels of the organization.
- Displays Team Orientation – Works collaboratively to achieve organizational success.
- Technical/Professional Skills – Strives to stay ahead of technical/professional expertise, is proactive and inspires others to stay current in areas of technical expertise.
Required Experience
- Bachelor’s Degree in a quantitative discipline such as Computer Science, Physics, or Mathematics preferred.
- 7 years’ experience as a Business Systems Analyst or equivalent.
- 4 years’ experience in quality assurance.
- 10 years’ experience in project management disciplines
- Drafting wire frames and development of storyboards.
- Expertise in running and administering projects
- Expertise in mapping process flow diagrams involving system and people actors
- Expertise in Microsoft products (Word, Excel, PowerPoint, Visio)
- Knowledge of Financial Industry security and compliance standards preferred (Examples include: PCI, MAR, HIPPA, SOX)
- 3 years of experience writing SQL code and interpreting results.