Objective:
Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and Responsibilities:
- Effectively perform all duties of maintenance personnel.
- Coordinate, supervise, educate, and train staff on current safety-related areas of the hotel (inspections, policies, etc.).
- Ensure the execution of the hotel’s preventive maintenance program goals.
- Maintain and repair the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool etc.
- Establish and maintain procedures to ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, replenish supplies and inventory in a timely and efficient manner to minimize waste.
- Assist other departments in the interest of providing superior guest service.
- Be aware of hotel occupancy and availability.
- Restore out-of-order rooms/suites to “sell status.”
- Service and maintain equipment and tools.
- Participate in managers meeting.
- Perform all other duties and tasks as assigned by management.
- Complete all brand required training and recertifications annually
- Utilize Quore for PM’s, room issues, common area items, and back of house items
Physical Requirements:
- Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift.
- Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.