Job Description

JOB DESCRIPTION

We are a new 800(phone-line) metaphysical service who will provide services via phone and chat to customers throughout the U.S & Canada. We are looking for talented customer service representatives for our virtual contact center with a passion for the metaphysical and a ‘can-do’ problem-solving spirit to join our team!

BE A PART OF OUR GRAND OPENING TO OPEN YOURSELF TO QUICK ADVANCEMENT OPPORTUNITIES AS WE EXPAND OUR VIRTUAL CALL CENTER!

DUTIES INCLUDE, BUT NOT LIMITED TO:

• Inbound Phone Calls and/or Chats from new and existing members.
• Upselling Products and/or Services
• Resolving Support Tickets
• Providing Excellent (Magical) Customer Service to all members.

COMPENSATION:

• $9 - $13 p/h +Bonuses
• Weekly or Bi-Weekly Direct Deposit

HOURS OF OPERATION: 7 DAYS PER WEEK, 8:00 AM - 10:00 PM CST

• 20- 40 Hours Per Week (can increase or decrease based on business needs)
• Flexible Scheduling
• Overnight Shifts may become available after your first 30 days.

WHAT YOU NEED TO BE SUCCESSFUL:

• USB Headset
• HD Webcam (built in cameras are allowed)
• Wired High Speed Internet Connection
• Windows or Mac Desktop/Laptop (no tablets)
• Typing speed of at least 40 WPM w/ 90% Accuracy

TRAINING:

• Training will last for approximately 3 weeks remotely.