Job Description

The Human Resource Benefits Coordinator is responsible for assisting the company with the administration of benefits, and retirement programs, including but not limited to medical, dental, vision, life insurance, short and long-term disability, FSA, HSA, supplemental benefits, and 401 (k) plans. In addition, the position will also support the organization’s HRIS applications related to benefits and maintain functions such as processing new hire benefit events and maintaining employee benefit records.

• Resolve employee issues with benefit administrators and insurance providers.
• Utilizes ZenDesk software to efficiently process tickets, addressing employee inquiries and technical issues in a timely manner.
• Ensure all employee data is accurate and up to date in the HRIS system, including relocations.
• Monitor and administer new hire and termination work events in the HRIS system.
• Process enrollments on time and accurately
• Assist with the open enrollment process
• Respond to benefits inquiries and 401(k) inquiries on plan provisions, benefits enrollments, benefits claim issues, plan changes, status and life changes including ACA notification, contribution amounts, and other general inquiries.
• Performs quality checks of benefits-related data
• Provides necessary reports for allocation/benefit invoices.
• Performs job under general supervision and works along specialized or technical lines requiring special training, experience or knowledge
• Collaborate with HR staff to identify system improvements and enhancements; recommends and implements solutions
• Creates and maintains Excel reports to analyze data, track key metrics, and provide insights for decision-making purposes across various departments or projects within the organization.
• Performs other duties as required
• Resolve employee issues with benefit administrators and insurance providers.
• Utilizes ZenDesk software to efficiently process tickets, addressing employee inquiries and technical issues in a timely manner.
• Ensure all employee data is accurate and up to date in the HRIS system, including relocations.
• Monitor and administer new hire and termination work events in the HRIS system.
• Process enrollments on time and accurately
• Assist with the open enrollment process
• Respond to benefits inquiries and 401(k) inquiries on plan provisions, benefits enrollments, benefits claim issues, plan changes, status and life changes including ACA notification, contribution amounts, and other general inquiries.
• Performs quality checks of benefits-related data
• Provides necessary reports for allocation/benefit invoices.
• Performs job under general supervision and works along specialized or technical lines requiring special training, experience or knowledge
• Collaborate with HR staff to identify system improvements and enhancements; recommends and implements solutions
• Creates and maintains Excel reports to analyze data, track key metrics, and provide insights for decision-making purposes across various departments or projects within the organization.
• Performs other duties as required

Qualifications

• Bachelor’s with an HR internship, Associate with 2 years of experience or High School with 4 years of experience required. Three or more years of experience in HR and/or benefits administration preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Strong analytical and problem-solving skills.
• Familiarity with human resource policies and procedures
• Highly organized, with the ability to multi-task and manage several projects simultaneously in a fast paced, deadline driven environment.
• Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint) and/or related software
• Bachelor’s with an HR internship, Associate with 2 years of experience or High School with 4 years of experience required. Three or more years of experience in HR and/or benefits administration preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Strong analytical and problem-solving skills.
• Familiarity with human resource policies and procedures
• Highly organized, with the ability to multi-task and manage several projects simultaneously in a fast paced, deadline driven environment.
• Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint) and/or related software
• Thorough understanding of information systems with a highly technical understanding of at least one commercial HRIS product.
• Ability to work independently, within prescribed guidelines, or as a team member
• Thorough understanding of information systems with a highly technical understanding of at least one commercial HRIS product.
• Ability to work independently, within prescribed guidelines, or as a team member

Pay Range

The hourly pay range for this position is $22.00 (minimum), $24.00 (midpoint), and $26.00 (maximum).

Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget

Additional Information

For Full Time Employees, We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program