OAK Employee Experience Manager

Reporting to the Chief Operations Officer, the Employee Experience Manager is responsible for creating a positive and engaging work environment that enhances the overall experience of employees throughout their lifecycle within the organization.

Key Responsibilities

1. Talent Acquisition Coordination:

• Collaborate with hiring managers and third-party recruiters to ensure a smooth and efficient selection process.
• Coordinate and schedule interviews, assessments, and onboarding activities.
• Manage candidate communication and ensure a positive candidate experience throughout the hiring process.
• Assist in the development and maintenance of a candidate database and tracking system.

1\. Onboarding & Offboarding and Talent Integration:

• Develop and manage comprehensive onboarding programs to help new employees integrate smoothly into the company culture and their roles.
• Ensure new hires have the resources and support they need to succeed from day one.
• Coordinate offboarding process.

2\. Employee Engagement:

• In collaboration with leadership, design and implement strategies to increase employee engagement, work enablement and job satisfaction.
• Supports employee-centric events, activities, and initiatives that promote a positive workplace culture.
• Supports participation in career fairs and promoting employer brand at external events.
• Proactively promotes employee success and recognition efforts.

3\. Mentorship/Internship Program Oversight:

• Develop, implement, and manage the company's internship and mentorship programs.
• Coordinate with various departments to identify internship opportunities and mentor pairings.
• Oversee the recruitment, onboarding, and orientation of interns.
• Monitor the progress and development of interns, ensuring they receive valuable learning experiences and support.
• Establish and maintain mentorship guidelines and best practices to foster effective mentor-mentee relationships.
• Gather feedback from participants to continuously improve the programs and ensure they align with the organization's goals and values.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field.
•  3 years experience in HR, employee engagement, learning and development, organizational development preferred.
• Proven experience in designing and implementing training programs; knowledge of adult learning principles and effective training techniques.
• Experience in project management and leading cross-functional initiatives.
• Cultural awareness; sensitivity to diverse background and ability to promote inclusive workplace. Ability to build and maintain positive relationships with employees at all levels.
• Technology Proficiency; Experienced using HRIS, employee engagement platforms, learning management systems, and similar software.
• Exceptional interpersonal communication and presenting skills.