BrightStar Care is seeking a highly motivated and experienced HR Coordinator / Scheduler to join our team in North Miami, FL. As a leading home health care agency, we are committed to providing compassionate and high-quality care to individuals in the comfort of their homes. The HR Manager will play a crucial role in managing human resources functions to support our dedicated team of caregivers, CNAs, nurses, and office staff.

The HR coordinator must be bilingual, speaking both English and Spanish

Benefits:

Starting at $21/hr, pay hike after 90 days

Weekly pay via direct deposit

Health insurance

PTO

Weekly pay/direct deposit

Travel Time Reimbursement

Paid training

Mobile time tracking and care notes

We are Joint Commission Accredited

Winner of nine quality awards from Home Care Pulse

Responsibilities:

Foster a positive work environment by addressing employee concerns, conflicts, and grievances in a timely and professional manner.

Implement policies and procedures to promote employee engagement, satisfaction, and retention.

Collaborate with management to identify training needs and develop comprehensive training programs for caregivers, CNAs, and nurses.

Stay up-to-date on federal, state, and local employment laws and regulations to ensure compliance.

Manage employee documentation, including personnel files, contracts, and performance evaluations.

Conduct regular audits to ensure HR processes and practices align with legal requirements and industry standards.

Serve as the primary point of contact for employees regarding benefits inquiries and claims.

Compile and analyze HR metrics and data to identify trends, patterns, and areas for improvement.

Prepare regular reports and presentations for senior management to inform decision-making and strategic planning.

Utilize HR software systems to streamline processes and enhance data accuracy and accessibility.

As a backup Scheduler:

Develop and maintain exceptional relationships with clients and employees through all aspects of schedule management.

Support all programs as part of the BrightStar Care standards.

Maintain a warm introduction, management of touch-points (field staff, care recipient, and family caregiver) and client standards to ensure branch meets or exceeds inquiry conversion goals.

Assist in covering client shifts for last minute call outs.

Manage scheduling part of the field staff

Will participate in the coverage of new clients in the field.

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field

Must live in/near North Miami or be able to reasonably commute

Minimum of 2 years of HR management experience, preferably in the healthcare or home care industry.

Strong knowledge of Federal and state employment laws, regulations, and best practices.

Excellent interpersonal and communication skills, with the ability to build rapport and collaborate with diverse stakeholders.

Proven experience in recruitment, employee relations, training and development, and HR analytics.

Proficiency in HRIS and other HR software platforms.

Join BrightStar Care of Miami Beach/North Miami and make a meaningful impact on the lives of individuals in our community while advancing your career in HR management. Apply now to become part of our dedicated team!