Job Description
OVERVIEW
The HR Coordinator assists the Sr. Director of HR Business Partnerships, HRBPs and other HR sub-teams with employee relations, systems, compliance, and administrative requests and needs.
ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to:
Employee Relations:
- Responds to all Jira tickets that are submitted through the HR Handbook/Employee relations que; Keeps HRBP informed of questions.
- Assists HRBPs with HR investigations. (Schedules interviews with employees and managers; acts as a witness during interviews; takes thorough notes of all interviews.)
- Responds to all Convercent issues; Works with HRBP to close-out claims.
- Assists HRBPs with exit interviews. (e.g. Schedules exit interviews, completes exit interviews in Culture Amp).
- Updates the attrition google docs and sends weekly attrition email to Executives.
- Responds to ex-employee inquiries sent to the HR email.
- Sends separation email with attachments to terminated employees.
Systems:
- Assists HRBPs with SVG systems audits, reporting and transaction approvals.
- Runs “Unaccounted for Days” and “Ramp Status” reports in Workday
- Reviews Culture Amp dashboards and results
- Updates Workday job aids.
- Assists with Internal movement approvals.
- Edits, stores and organizes documents for Managers on the TreeHouse.
Compliance:
- Responds to all unemployment inquiries and claims in CaseBuilder; Attends unemployment hearings.
- Responds to current employee requests for employment and pay verifications (anything that falls outside of the Work Number).
- Orders state labor law posters for all locations; Updates TreeHouse e-postings.
- Stays abreast of state and local laws that impact SVG locations;
- Updates Monday Board
- Stays abreast of weather and natural disasters that impact SVG employees
- Emergency Preparedness
- Makes updates to SVG Employee Handbook, SVG Agreement and HR policies as needed.
- Assists HRBP with creating and updating job descriptions. (Ensures all job descriptions are on file; Compiles initial draft of job descriptions, etc.)
- Sends reminders to managers and employees to follow-up on HR initiatives and programs (e.g. Connect Program, Handbook, Harassment/Code of Conduct Trainings, Engagement Surveys, etc.)
- Audits employee files (Workday, Smart Recruiter, Shared Drive) for completed agreements/documents.
Other/Miscellaneous:
- Follows up on any voicemails from SVG front desk.
- Maintains employee files; Organizes files as needed.
- Regularly checks and responds to HR mail.
- Updates internal HRBP process docs.
- Performs other administrative tasks as needed.
- Supports other HR sub-teams as needed (Backs-up Front desk; helps with hiring/onboarding of sales agents, etc.)