POSITION OVERVIEW
The Director of HRIS plays a pivotal role in transforming our human resources framework by driving process improvements and optimizing technology. The position will manage the Workday platform, encompassing new configurations, system upkeep, integrations, and vendor relations. This role is crucial in ensuring our Human Capital Management (HCM) solutions are efficient, scalable, and in line with the company’s growth objectives and culture of innovation. The Director of HRIS must possess strong leadership capabilities and the ability to clearly communicate complex, data-driven HRIS insights to build trust and credibility with senior leaders and stakeholders.
KEY RESPONSIBILITIES
HR Systems Strategy:
- Develop and execute a strategic plan for HCM systems in partnership with HR leadership and key stakeholders, aligning with the company’s growth and transformation goals.
- Lead a phased approach to solving HR data governance challenges, creating a framework that ensures long-term, strategic governance of HR data.
- Deliver insights and recommendations backed by data that align with senior leadership’s strategic objectives.
Cross-Departmental Collaboration:
- Work closely with senior leadership and cross-functional teams, using data-driven insights to secure alignment and support for HRIS initiatives.
- Collaborate with departments such as Payroll, Finance, IT, and other teams to plan and execute HRIS projects effectively.
- Partner with subject matter experts to assess needs, offer recommendations, and design user-friendly solutions that prioritize seamless adoption.
- Coordinate with project managers and payroll administrators to ensure precise job costing through Workday and third-party systems.
- Act as a trusted internal consultant, offering guidance, identifying challenges, and proposing innovative solutions.
System Optimization and Testing:
- Manage system upgrades, patches, and releases, ensuring they align with business needs.
- Lead regression testing and identify improvements to optimize system performance.
- Track new technology performance, adjusting strategies to meet evolving business objectives.
- Stay informed on the latest trends in HR technology, process management, and analytics.
HRIS Project Oversight:
- Lead the successful execution of HRIS implementation, management, and optimization projects, working closely with the Information Technology (IT) department and internal stakeholders.
- Provide leadership and mentoring to the HRIS project team.
User Training and Reporting:
- Design communication strategies to ensure reporting and dashboards clearly convey data insights, empowering decision-makers at all levels.
- Partner with the Talent Development team to train internal teams, end users, and peers on new processes and system functionalities.
HR Process Improvement and User Experience:
- Facilitate user feedback sessions to enhance the overall employee experience of HR processes.
- Identify opportunities for process improvements and use feedback to drive ongoing enhancements.
Compliance and Vendor Management:
- Serve as the primary point of contact for external vendors and consultants, ensuring they meet expectations, service level agreements (SLAs), and contractual obligations, while aligning with HR transformation timelines.
- Support audits, certifications, and compliance requirements to ensure HR systems remain aligned with industry standards.
Team Member Support and Governance:
- Oversee the tracking, monitoring, and resolution of HR-related cases.
- Work with Business Process Owners (BPO) to address complex cases and provide appropriate solutions.
- Ensure compliance with SLAs and continuously refine processes to meet the evolving needs of the business.
Leadership and Team Development:
- Lead, mentor, and develop the HRIS team, fostering a culture of high performance, accountability, and collaborative problem-solving.
- Champion leadership initiatives to ensure successful HR transformation that aligns with the company’s strategic goals.
- Perform other duties as assigned.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of professional HR experience managing end-to-end, enterprise-wide HCM system implementations and process re-engineering projects.
- 5+ years of direct experience implementing and optimizing Workday or other HCM platforms.
- 5+ years of people leadership experience, with a track record of delivering results through teams in a dynamic environment.
- Passion for enhancing the employee experience and the ability to establish strong partnerships with operational leaders.
- Exceptional leadership and communication skills (oral, written, and interpersonal), with the ability to manage cross-functional teams effectively.
- Proven ability to influence and work collaboratively with HR business partners, HR Centers of Excellence, business process owners, and leaders.
- Adaptability in a fast-paced, changing environment.
- Strong facilitation skills, encouraging innovation and creative problem-solving.
- Strategic thinker with strong relationship-building skills at all levels of the organization.
- Analytical skills with the ability to interpret complex data to drive business decisions.
- A strong work ethic with a commitment to delivering high-quality results.
- Experience in construction management, sustainable energy, or a related industry is advantageous.