Benefits:

Retirement Plan

Health insurance

Paid time off

Job Summary

Looking to hire an individual with a great personality and great customer service skills. Able to answer multiple phone lines, set up appointments, and dispatch techs to jobs. Must have basic computer skills. Quickbooks and Field Edge understanding is a plus. Able to maintain customer records and files. General office duties. Great pay and benefits.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure