Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Service Titan

Previous experience as a Dispatcher in HVAC

Excellent typing and data entry skills

Understanding of best practices and procedures for emergency response situations

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure