HVAC Dispatcher

F

Fix-It 24/7

HVAC Dispatcher

North Charleston, SC
Full Time
Paid
  • Responsibilities

    Our Team

    With over 20 years of history, Fix-It 24/7 delivers world-class plumbing and HVAC services throughout the Charleston area. As we continue to grow, we're looking for an experienced dispatcher to join our high-performing team and keep operations running smoothly behind the scenes.

    This isn't your average call center role—we are seeking someone who knows how to prioritize calls, manage technician routes, and respond quickly to changing job conditions.

    **
    The HVAC Dispatcher Opportunity**

    • Dispatch HVAC and plumbing technicians to customer homes for scheduled and emergency calls
    • Coordinate jobs and communicate updates across multiple field teams
    • Relay critical information between technicians and customers with clarity and professionalism
    • Reschedule and follow up on service calls as needed
    • Ensure accurate technician timecards and job status updates
    • Assist with incoming service calls and customer scheduling

    HVAC Dispatcher Compensation & Benefits

    • $20.00 - $23.00/hour starting pay
    • Health (with a fully company-paid option), dental, vision, and life insurance
    • 80 hours of Paid Time Off
    • 6 Paid Holidays + 1 Floating Holiday in your birthday month

    Preferred Qualifications

    • Experience dispatching in the trades (HVAC, Plumbing, Electrical, etc.) Not Logistics
    • Ability to remain calm under pressure and prioritize effectively in a fast-paced environment
    • Excellent phone presence and professional communication skills
    • Familiarity with service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar)
    • Strong attention to detail and organizational skills

    Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!

    **
    **

    HVAC Dispatcher Requirements

    • High school diploma or equivalent
    • Able to reliably commute to our office
    • Willing to undergo background and drug tests in accordance with state and federal law

    Location : 4236 Rivers Ave, North Charleston, SC 29405

    Schedule :

    • Tuesday-Friday 9am-6pm
    • Saturday shifts 8:00am - 4:00pm

    #SCTrades