HVAC Dispatcher

Heroes Heating & Cooling

HVAC Dispatcher

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Free food & snacks

    Health insurance

    Paid time off

    Dental insurance

    Vision insurance

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

    Responsibilities

    Receive inbound emergency and non-emergency calls

    Collect and document information from callers

    Prioritize calls according to the level of urgency

    Transmit information to the appropriate person or department

    Direct response units to appropriate location

    Monitor status of the response team

    Qualifications

    High school diploma/GED

    Previous experience as a Dispatcher or in a similar position

    Computer savy with ServiceTitan experience

    Excellent typing and data entry skills

    Strong verbal and written communication skills

    Highly organized with the ability to multitask and prioritize projects

    Ability to work well under pressure

    Ability to work in our office M-F 8am-5pm (this is not a remote position)