Benefits:

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Benefits/Perks

Competitive Compensation

Paid time off and benefits

Job Summary

Join our team as an HVAC Dispatcher! We are a small HVAC company looking for a reliable and motivated individual to manage dispatching duties, process invoices, and receive payments. If you thrive in a dynamic environment, love keeping things organized, and have a passion for delivering exceptional customer service, we want to hear from you!

Responsibilities

Answer phones and schedule service requests.

Schedule, route, and dispatch service technicians to customer locations efficiently.

Handle customer inquiries related to service calls, appointments, and ETAs.

Prepare and issue accurate service invoices and manage customer billing.

Process and record payments, following up on outstanding balances.

Maintain accurate documentation and records of service calls and financial transactions.

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure