With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even the leanest times. Our goal is to offer careers, not just “jobs”.

Let’s Get Right to the Good Part: What We Offer

Competitive Pay ($16-21/hr, Depends on Experience) and a great team to work with!

Company supplied truck

Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting.

Learn new technology, our best-in-class software for our team, integrated on iPhones & iPads

PTO, (upon eligibility), 6 paid holidays, (after 90 days), Aflac, (60 days), 401k, (1 year)

Best-in-Industry training, as well as opportunities for advancement.

Techs may be eligible for commissions on certain sales.

We’re Looking for an HVAC Maintenance Technician

Looking to get into the HVAC industry?

Are you mechanically inclined?

Want the opportunity to learn more?

Can you communicate well with customers?

Who We Are

Zenner & Ritter is Western New York's largest residential home services provider. We are a third generation, family-owned company delivering heating, cooling, plumbing, and backup power solutions throughout the region. Our mission is to deliver prompt, professional, and personal home service experiences.

Why We Need You!

Because we offer top-of-the-line products and services, we need a top-of-the-line HVAC technician who genuinely cares about the customer and looks at this opportunity as not just a job but a career.

The Big Task

You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions. This role provides opportunity for advancing to technical sales, and system installations opportunities. Additionally, we cross-train our maintenance technicians to work on tankless water heaters and automatic standby generators.

Key Sub Tasks

Maintain communication with dispatch, your manager, the parts department and the installation team.

Keep your truck inventory up to date.

Properly complete calls using the iPad (paperwork if needed).

You will need to be on call occasionally.

Maintain a clean and professional appearance so you don’t scare customers away.

Because you will be driving our trucks, we need you to have and maintain a clean driving record.

Maintaining proper certifications for handling refrigerants

Participate in training so that you grow and develop as a professional.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging, then this may be the opportunity for you. This position requires mechanical ability, a customer-centered attitude, and an interest in advancement.

Note: flexible and part-time roles also available. Part Time benefits will differ.

Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo.

Equal Opportunity Employer