Benefits:
401(k)
Bonus based on performance
Company car
Dental insurance
Paid time off
Training & development
Position Summary: To assist in the achievement of the company's strategic objective and annual goals through the delivery of exceptional service and support reflective of Summit Services HVAC, Electrical, and Pools vision. mission, purpose, and values.
Responsibilities:
Create a positive customer experience.
Follow-up on sales leads and list, both technicians, marketed, and self-generated.
Educate new and existing customers on service offerings utilizing the Company's Sales System.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Demonstrates technical expertise and maintains a high degree of credibility.
Perform the necessary evaluation of the client's home including the comfort survey. engineering analysis, and load calculation.
Effectively write and present proposals.
Address any resistance, negotiate value, and close the sale.
Complete all paperwork accurately and timely on all leads.
Prepare financing paperwork and collect payments.
Manage performance metrics scorecards.
Must be accessible by phone at all times, other than scheduled vacations.
Participate in all company-sponsored training classes.
Maintain a courteous demeanor with customers and associates at all times.
Maintain a professional image at all times by wearing company-approved apparel.
Abide by all standards of performance and ethics.
Follow all safety policies and procedures.
Perform other duties assigned.
Position Requirements:
Minimum of 3 years sales experience, preferably in the industry.
A high school Diploma or GED, associate degree in related field preferred.
Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
Previous experience in service agreement sales and estimating.
Strong relationship-building skills, customer focussed and disciplined.
Strong negotiation and influencing skills.
Excellent verbal and written communication skills as well as excellent interpersonal skills.
Must have computer experience with Microsoft Office, Excel, PowerPoint, and Outlook.
Function in a team environment.
Valid driver's license and approved to drive by the Company's insurance carrier
Physical Requirements:
Office environment and local travel
Climbing, lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.
Able to work in stressful conditions either verable and/or physical confrontations.
Willing to work extended hours, nights, or weekends, if needed.