Service Coordinator

Location: Charleston, SC

Company: Jennings Mechanical

Job Type: Full-time

Jennings Mechanical , a trusted name in commercial HVAC and plumbing services, is seeking a Service Coordinator to join our Charleston, SC team. If you’re highly organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

• Schedule and dispatch HVAC and plumbing technicians for service calls
• Serve as the main point of contact for customers and technicians throughout the day
• Communicate with customers to coordinate appointments, follow-ups, and service updates
• Maintain accurate records of work orders, service tickets, and schedules
• Order parts as needed and track delivery timelines
• Support the Service Manager with administrative tasks and team coordination
• Ensure timely and professional communication with all stakeholders

Qualifications:

• Prior experience in a service coordination, dispatching, or administrative role (mechanical/HVAC industry preferred)
• Strong multitasking and organizational skills
• Excellent communication and customer service skills
• Proficiency in Microsoft Office; experience with service software is a plus
• Ability to work well with a team and manage changing priorities

What We Offer:

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional growth and development
• A supportive, team-oriented work environment

Apply now to become a part of the Jennings Mechanical team and help keep Charleston comfortable year-round!