Benefits:

Competitive salary

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Opportunity for advancement

Join Our Team of HVAC Service Pros Today!

Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.

JOB SUMMARY

This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting.They will provide exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers’ homes.

JOB DUTIES

Services, repairs, and/or proposes replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems.

Assesses systems and assists the customer in making a buying decision through detailed education of current system needs as well as a thorough cost/benefit analysis of purchasing a new system.

Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs

Troubleshoots, adapts, and resolves/repairs all issues to keep equipment functioning properly.

Evaluates each system after service/repair is complete to ensure the system is functioning properly.

Performs proper inspection of customer's system to prevent future issues.

Explains each service and repair performed to customers.

Accurately documents:

Age and type of each system component on invoices.

Services completed.

Discussion with customer regarding current and/or future equipment/service requirements.

Invoices and cost for service.

Debriefs service call with dispatch after each service call or completes online job summary as requested.

Turns in all parts receipts, packing slips, contracts, and invoices daily.

Always maintains a professional image by:

Wearing only company approved and provided One Hour apparel.

Following safety policies and procedures.

Abiding by ALL One Hour standards of performance and code of ethics.

Maintaining a courteous demeanor with all customers and associates.

Respecting the customer’s property by always maintaining a neat work area and inspects that area for cleanliness after completion of each job.

Wears floor savers while in the client’s home

Participates in ALL company sponsored training classes.

Assists in mentoring and training maintenance technicians.

Conveys a safety-conscious attitude, both on the job and while driving

Maintains company vehicle, ensuring that it is always clean on both the inside and the outside

MINIMUM REQUIREMENTS

High school diploma or equivalent

Must have prior, successful experience as a Technician in the HVAC industry, 5+ years

NATE certification preferred

Must display strong communication skills and technical competence

Ability to pass a thorough background check and drug screen

Clean driving record

PHYSICAL REQUIREMENTS

Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling.

Ability to stand, walk, and climb ladders and stairs.

Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units.

Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.

Natural or corrected vision to see and focus for close distance, peripheral vision with normal depth perception.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.