Penguin Air, Plumbing, and Electrical has been serving the Phoenix area for over 13 years. We are able to provide the best customer experience from a team of talented professionals because we recognize happy employees are our greatest asset. As our business continues to grow, we are always looking for great people to be a part of the team and make a difference! Full-time year round work, and we do not lay off or furlough! We are looking for an experienced HVAC Warranty Technician with both install and service experience.
An HVAC Warranty Technician role involves inspecting, testing, and troubleshooting HVAC equipment to ensure it is functioning according to manufacturer specifications. The technician works closely with customers, service managers, and manufacturers to coordinate warranty claims, and provides repair and replacement services for defective parts or systems. Excellent customer service skills, technical expertise in HVAC systems, and a strong understanding of warranty policies are essential for success in this role. The technician will document all work performed, maintain accurate records, and ensure that all services are completed in compliance with warranty guidelines. Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining truck inventory levels, communication with homeowners about the status of their system after the service has been performed, among others. Will be dispatched directly from your home & work vehicle included.
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