Halfaker and Associates, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Digital Services, Data Analytics, Cyber Security and Cloud Services to improve the health, security and well-being of all Americans. Our commitment to excellence and our vision to “Continue to Serve” has resulted in steady growth and an expanding client base across government agencies in the health, defense, security and intelligence sectors. Our strong focus on internal culture has helped Halfaker achieve several workplace awards including Great Place to Work Certification™ and Tampa Bay Top Workplaces. Headquartered in Arlington, VA, we have employees nationwide. Please take a moment to browse through our website and learn more about what it means to serve with Halfaker.
Halfaker has an opening for a PRINCIPAL SYSTEMS ENGINEER to join our talented, dynamic team. The key responsibilities for this position include:
- Design and conduct system configuration changes with the goal of improving system performance
- Document complex procedures related to systems/networks software and hardware including system documentation
- Contribute to self-help knowledge bases and documents typical requests and incidents, resolutions, and work-around procedures
- Evaluates and recommends new technologies to optimize operational efficiency, and troubleshoot problems arising in the infrastructure environment
- Manage all incidents, problems, and issues to ensure that work is completed to satisfaction
- Build strong relationships across IT and business organizational boundaries
- Follow-through on all tickets to resolution
- Participate in after-hours upgrades, troubleshooting as needed
- Other duties as assigned
Required Skills
- Capable of managing multiple tasks of varying priorities in a fast paced, highly technical environment
- Strong verbal communication skills, with an ability to communicate highly technical information to non-technical audiences
- Excellent written communication skills, with an ability to produce and maintain technical documentation
- Strong customer service skills with a focus on delivering the best outcome for the business and all customers
- Ability to create complex scripts in Powershell to automate manual tasks
- Ability to perform under stress and adapt when confronted with emergency situations
- Ability to manage time well to meet or exceed customer and management expectations
- Ability to resolve problems using analytical skills, technical expertise, or research
- Able and willing to lift 50 lbs
- Excellent trouble shooting skills
Required Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field or commensurate work experience
- Minimum of four (4) years’ experience as a Systems Engineer
- Hands-on experience in the design, planning, and implementation of Office 365, MDM, AzureAD and Active Directory preferred
- Hands-on experience in the design, planning, and implementation of a SAML or OAuth based identity provider preferred
- Hands-on experience in PowerShell and command-line Management
- Experience in network design and management particularly with VLAN(s), network segregation, and routing protocols
- Experience utilizing a visual diagraming tool to document network/system configurations
- Demonstrated experience with maintaining and securing cloud-based infrastructure and SaaS products
Halfaker and Associates, LLC, is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.