Hand & Stone Franchise Corporation is currently seeking a Franchise Operations Consultant. This position will act as a business partner to franchisees and spa leaders, overseeing the vision and execution of operations strategies. The primary focus of this role is the success of each franchisee’s business through education on brand recommendations, data analysis, and a collaborative support style. This candidate must be located in the Dallas/Ft. Worth Area.

About Hand & Stone:Hand & Stone is the fastest-growing massage and facial franchise in the United States. Hand and Stone Franchise was launched in 2005 by founder John Marco, and the brand now boasts over 500 locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage, and facial services.Hand & Stone works hard to create a great culture for our corporate team and our system of franchises around the country. We value hard work, but we also recognize the humanity of each of our employees and do our best to meet our people where they are. We thrive on recognizing and rewarding our team for their accomplishments, continue to grow as a brand, and regularly create new growth opportunities for our people.

Our Company Mission:Hand & Stone Massage and Facial Spa is a brand built and supported by professionals passionately dedicated to providing superior massage and facial experiences at an affordable price. Hand & Stone Franchise Corp. is dedicated to helping driven and motivated future business owners pursue a balanced lifestyle with our supportive and fulfilling franchise opportunities.

What We Offer:

High growth opportunities in a thriving brand

Flexible work options (hybrid or remote work arrangements available)

Professional training, development, and continuing education opportunities

Employer-paid health, dental, and vision insurance

401(k) + match

Free monthly massage or facial service

Paid vacation and sick/personal time

What You’ll Be Working On:

Partner with franchisees and other spa leaders to drive sales and profit while ensuring spas remain compliant with brand standards

Implement brand-specific resources, tools, and strategies to support successful business operations

Identify and share best practices of top-performing spas

Host weekly support calls for franchisees and provide as-needed email support

Deliver weekly newsletters and other corporate communication to the franchisees and spa leaders under your support

Deliver quarterly onsite visits

Analyze business performance using business intelligence tools and quarterly franchise evaluations

Develop, implement, and adhere to the Regional Operations Department budget.

Perform other related duties as assigned.

Desired Skills and Abilities:

Bachelor’s Degree in Human Resources, Business Administration, Marketing (or similar) or equivalent experience in a similar field.

Ability to travel as needed (up to 60%)

Demonstrated ability to evaluate and balance individual workloads through effective time management, prioritization, and organizational skills

Excellent verbal and communication skills

General computer and Microsoft Office knowledge

Demonstrated effectiveness in coaching and motivating others

Ability to work with corporate management and employees, franchisees, and strategic partners effectively.

Hand & Stone Franchise Corp. is an equal employment opportunity employer.

Flexible work from home options available. <p><span style="font-size: 8pt;"><em>I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</em></span></p>