Hand and Stone hiring a Lead Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Train new sales associates
Manage a team of sales associates
Complete management tasks (i.e. inventory, reports, basic accounting, etc).
Client focused sales and sales training
Available to cover shifts of spa associates as needed
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy and facial services
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What’s in it for you?
Hourly wage plus commissions and bonuses
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
1 year of leadership experience desired
1 year of spa experience
Knowledge of Millennium, Google Drive, and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest