Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level.

A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base. Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship.

In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore. Its a fast-paced, dynamic role that will require you to think on your feet and multi-task. The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing.

Be sure to visit our website and Google our business to see what our customers say about our work.

What You Will Receive

Earn competitive pay depending on your skills, experience and availability

Part-time to start, with the option to go full-time in the future.

Work during traditional business hours with flexibility on start time & days – and no nights!

Professional office with a friendly touch!

Excellent training and support

Branded apparel available (or business casual attire)

Responsibilities

Strong telephone and written communication skills

Dedication to excellent customer service

Outgoing personality; enjoys working with people

Able to manage small business details while working independently

Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint

Knowledge of home repair and light remodeling a plus

Experience working in a Customer Service Role or Telemarketing Role preferred

Check us out on the web at: www.handymanconnection.com/south-shore/

#ZR