Job Description: Dispensary Security Guard / Receptionist

We are seeking a reliable and professional individual to fulfill the role of a Dispensary Security Guard / Receptionist at our cannabis dispensary. The Security Guard / Receptionist will be responsible for managing security protocols, ensuring the safety of staff and customers, and providing excellent customer service at the reception desk.

Responsibilities:
1. Security Management:
- Monitor security cameras and alarm systems to prevent theft, vandalism, and unauthorized access.
- Conduct regular patrols of the premises and parking lot to deter potential criminal activities.
- Enforce the dispensary's security policies and procedures, including checking identification and verifying legal age.
- Handle emergency situations calmly and efficiently, such as accidents, medical incidents, or security breaches.
- Collaborate with local law enforcement agencies, if required, to address security concerns.

2. Customer Service:
- Greet and welcome customers in a polite and friendly manner.
- Provide detailed information about available products, promotions, and special offers.
- Answer customer inquiries via phone, email, or in person, addressing concerns or redirecting to the appropriate department.
- Assist customers in selecting products, ensuring adherence to legal restrictions on quantities and purchases.
- Handle cash transactions accurately and efficiently, maintaining strict cash handling procedures.

3. Receptionist Duties:
- Manage incoming and outgoing mail, packages, and deliveries efficiently.
- Maintain an organized and clean reception area, ensuring a positive first impression for customers and visitors.
- Schedule appointments and maintain a calendar for staff members.
- Assist with administrative tasks, such as filing, data entry, and inventory management, as needed.
- Maintain confidentiality regarding customer and employee information.

Requirements:
1. High school diploma or equivalent; additional education or training in security or related field is preferred.
2. Prior experience as a security guard or receptionist is desirable.
3. Strong communication and interpersonal skills to effectively deal with customers and staff.
4. Ability to handle stressful situations calmly, with excellent problem-solving skills.
5. Knowledge of local laws and regulations regarding cannabis sales and safety is advantageous.
6. Basic computer skills for record-keeping, data entry, and point-of-sale operations.
7. Physical fitness and the ability to stand, walk, and patrol for extended periods.

The Dispensary Security Guard / Receptionist plays a vital role in maintaining the security and customer service standards of our cannabis dispensary. If you are dependable, customer-oriented, and passionate about working in the cannabis industry, we encourage you to apply for this position.