Job Description
The Head Chef directs the culinary team’s daily activities in accordance with Eataly’s policies and objectives to ensure guest satisfaction, profitability, and a positive, productive and compliant work environment.
Reports directly the Store Director and functionally to the Area Executive Chef . Oversees the entire Back of House team of the store.
- Directs employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
- Collaborates closely with the Area Executive Chef and the store team to plan and execute seasonal menus in the restaurants
- Partners interdepartmentally with the store senior leadership team and with corporate to executive initiatives, plan special events and share information
- Ensures that the Back of House team consistently and meticulously updates virtual menus to manage the difference between theoretical and actual margin
- Combines financial acumen and attention to operational details, creating an environment that emphasizes the importance of striving for excellence; where the team is proud of our brand, high standards and appearance
- Observes food production and samples food to ensure compliance with recipes and standards
- Reviews financial information, such as sales costs and labor, to ensure efficient operations
- Manages inventory and procurement: estimates needs, places orders, receives and checks deliveries
- Informs front of house personnel of menu changes, specials and shortages
- Documents, investigates, escalates and resolves all employee and guest incidents
- Performs other duties as required or assigned