Job Description

Join the team redefining how the world experiences design

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.

The Head of B2B Sales Technology will be responsible for designing, implementing, and optimizing systems, tooling, and processes that drive the efficiency and effectiveness of Canva’s Sales and Customer Success organization. In this role, you will lead a multi-layered team of Systems Admins, Developers, Business Systems Analysts, and Program Managers. You will play a critical leadership role in ensuring that our systems align and support Canva’s strategic objectives, ambitious growth goals, and GTM capabilities.

At the moment, the role is focused on:

• Developing and executing a comprehensive B2B systems strategy that supports our business goals and enhances the customer experience.
• Working closely with key stakeholders across Marketing, Data, Finance, and IT to ensure alignment on priorities and effective communication across teams.
• Staying ahead of industry trends and new technologies (including AI) to proactively capture opportunities to innovate.
• Bringing a vision for our technology roadmap to balance the objectives of efficiency/streamlining, innovation, and adopting best-in-class solutions.
• Oversee the team’s implementation and optimization of sales systems and bring quality, velocity, and transparency to the team’s execution cadence and ways of working.
• Identifying opportunities for process enhancements and system efficiencies.
• building and mentoring a high-performing team of systems professionals, and fostering a culture of collaboration and excellence.

You’re probably a match if you have:

• Extensive leadership experience in sales operations, systems management, or a related field, with a proven track record of success in global, fast-growing B2B environments.
• Strong understanding of sales processes and systems, including CRM platforms (e.g., Salesforce, HubSpot), CPQ solutions, data, and enrichment vendors.
• Excellent leadership and team management skills, with a focus on developing talent and driving performance.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience in project management and change management is a plus.

About the team

Our Sales and Success team supports Canva Enterprise, with the mission to empower every organization to design. Canva Enterprise lets organizations consolidate design, content production, and collaboration tools under one secure and centralized account. From whiteboards to docs, to presentations and our AI platform Magic Studio, our Sales team works with all departments empowering them to create and collaborate at scale.

Additional Information

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity, and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plan to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge, and support you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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