Job Description

This is a remote position.

TELEPHONE INTERVIEWERS NEEDED IN INDIANA

On behalf of our client, Headway Workforce Solutions is currently seeking part-time Remote Telephone Interviewers to support a research study for the state of Indiana. This opportunity starts at $16 per hour, with paid training.

AS A REMOTE TELEPHONE INTERVIEWER, YOU WILL

• Call Indiana residents to recruit and conduct research telephone surveys, using a phone and internet connection from your home
• Follow strict rules regarding interviewing protocols and participant confidentiality
• Be monitored for interviewing performance and improvement
• Work alongside with other research team members
• Participate in regular meetings with supervisors by video conference, instant messaging, email, and phone
• All other duties as assigned

REMOTE TELEPHONE INTERVIEWER QUALIFICATIONS

• Prior experience working with the public or interviewing preferred
• Must be at least 18 years or older
• Consent to a pre-employment background check
• Responsible and accountable
• Excellent communication skills and attention to detail
• Strong computer skills

EQUIPMENT REQUIREMENTS

• A computer with at least 4GB RAM – a reliable computer is essential to this job
• Strong, reliable internet connection at a minimum of 1mbps
• Quiet, private room or closed-door space in your home for a confidential environment

HOURS & TRAINING:

• Flexible schedule (afternoon evening, and weekend work shifts)
• Minimum 20-25 hours per week; up to 40 hours per week if work available
• Some evening (Eastern Time Zone) shifts preferred
• Training and data collection will begin in late June or early July and last about 2 to 3 months

PHYSICAL DEMANDS: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to use computer for sustained time
• Ability to read, clearly speak, and write in English
• Communicate through speech and listening
• Clear and distinct speech and fluency in English
• Read text verbatim
• Good listening and dictation skills
• Walk, stand, sit for periods of time, use your hands and fingers, grasping, reaching, lifting, talking, hearing, and repetitive motions.

ABOUT HEADWAY: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit www.headwaywfs.com .

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.

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Company Description

Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Our managed services approach provides substantial operating performance improvements and cost savings over traditional staffing for industries with complex, recurring, multi-location human capital needs. Over the past five years Headway has provided services to over 500 discrete companies, primarily in the retail, financial services, survey research, and marketing and scientific research sectors.