About Just Care Home Care:
Just Care Home Care is a boutique home care agency dedicated to providing personalized, compassionate care that enhances the quality of life for our clients. We prioritize compassion in every interaction, ensuring clients feel understood, respected, and comforted by our empathetic team. With a strong commitment to integrity, we uphold the highest ethical standards, promoting transparency, honesty, and accountability in all our relationships. Our approach also focuses on empowerment, involving clients and their families in care decisions to encourage independence and preserve dignity. At Just Care Home Care, we are committed to being a trusted partner, fostering autonomy and enhancing well-being through our compassionate, ethical, and empowering care.
Position Summary: Under the direction and supervision of the Executive Director, the Health Coach implements branding and marketing strategies and coaching that support Just Care Home Care Services and its Field Training Offices.
Caregiving is hard – Health Coaches help. The Health Coach supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. This individual provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and digital chat technology, using evidence-based methods of care that address both healthcare and social needs.
Key Responsibilities:
Engage, motivate, coach, and educate caregivers via phone and digital technology
Assess caregiver and care recipient needs; coach and empower caregivers to develop and achieve goals
Conduct minimum monthly check-ins (or as needed)
In collaboration with key stakeholders, determine caregiver and client eligibility and efficiently move families into service
Track and manage program referrals/participation to support state and company growth, providing program-specific information as needed
Research opportunities for referral to external supports and services
Actively recruit new SFC members and create brand presence throughout your assigned area
Communicate with key referral sources, case managers, physician offices, and hospitals to spread the word about SFC and service their members
Document and report on coaching activity, focusing on quality and outcomes; make recommendations as appropriate
Collaborate with consumers & caregivers to complete QA compliance items (virtual home visits, 30-day care plan reviews, 6-month annual reviews, etc.)
Escalate issues when appropriate to the coaching manager as it pertains to consumer changes in status
Required Qualifications:
2 years of experience in case management, with a focus on working with elderly and disabled individuals
Exceptional active listening and communication skills, paired with strong empathy
Tech-savvy, comfortable using and teaching others to use mobile apps to enhance caregiving support
Strong multitasking abilities in a multi-system environment, with proficiency in Microsoft Office and case management tools
Able to thrive in a fast-paced, start-up environment, demonstrating flexibility and adaptability
Sales experience and the ability to build relationships and maintain pipelines with referral sources and clients
Must live within the Augusta, GA area to effectively engage with local families and service providers
Preferred Qualifications:
Prior experience as a CNA, Home Health Marketer, or Health Coach
Experience working in home-based care settings
A Bachelor’s degree in a related field (Social Work, Behavioral Health preferred) or equivalent work experience
Proficiency with case management tools and digital technologies
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.