Healthcare Facility Surveyor (100% Remote, Up to 75% Travel)

Benefits

Essential HealthCare Solutions is seeking a motivated, solution-driven team player eager to embrace the responsibilities of working in a dynamic and professionally rewarding environment. This role focuses on ensuring the highest quality of care for patients and residents in healthcare facilities nationwide while sharing expertise to support our mission of delivering exceptional customer service. Join us to experience a collaborative and innovative workplace, along with a comprehensive benefits package that includes:

• Flexible paid vacation days
• Paid holidays
• Company-issued and company-paid Amex card for travel
• All travel expenses paid directly by company
• Airline and hotel points accumulate for employee's personal use
• Employee discounts
• 401k employee retirement plan
• Health insurance
• Dental insurance
• Vision Insurance
• Life insurance
• Disability insurance
• Extensive training opportunities
• Predictable work schedule

Position Overview

We are seeking a dedicated Healthcare Facility Surveyor to join our team. This is a 100% remote role requiring up to 75% travel nationally. The Surveyor will assess compliance with federal regulations at healthcare facilities, ensuring the quality of care and services provided to residents/customers. Surveys include re-certification, comparative reviews, complaint investigations, and revisits across various healthcare settings, such as:

• Long-term care facilities (nursing homes)
• Ambulatory Surgical Centers (ASC)
• Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID)
• End-Stage Renal Disease (ESRD) centers
• Psychiatric Residential Treatment Facilities (PRTF)
• Hospitals, Critical Access Hospitals, and Hospice facilities

The Surveyor will apply approved protocols and methods during on-site evaluations, including observations, interviews, and reviews of facility records.

Key Responsibilities

• Conduct on-site surveys of Medicare-Medicaid certified healthcare facilities to determine compliance with federal regulations.
• Prepare for surveys, including off-site preparation, facility tours, care observations, record reviews, and staff/family interviews.
• Evaluate care quality, consumer rights, and the physical environment of facilities.
• Communicate identified compliance issues with facility personnel during site reviews and exit conferences to ensure understanding.
• Review and determine the acceptability of corrective action plans.
• Conduct follow-up visits and monitoring surveys to verify the implementation of corrective measures.
• Assist with training healthcare facilities and contribute to bureau training initiatives.
• Participate in work groups and other team activities as needed.

Minimum Qualifications

• Associate or Bachelor’s degree in a clinical or related discipline.
• CMS Long-Term Care Basic Training and successful completion of the Surveyor Minimum Qualifications Test (SMQT) (preferred).
• Minimum of two (2) years of recent experience in accrediting or certifying healthcare facilities as a surveyor.
• Active clinical licensure (e.g., RD, LCSW) is highly desirable.
• Proven ability to independently make decisions and manage survey processes effectively.
• Strong organizational skills, with the ability to prioritize and complete tasks independently or collaboratively.
• Excellent communication skills, including the ability to address conflicts professionally and seek assistance when necessary.
• Willingness to travel up to 75% regularly.

Work Environment

This role offers the flexibility of remote work combined with frequent national travel to healthcare facilities. Candidates must be comfortable working in a variety of clinical and administrative settings.

$75K to $95K

Essential HealthCare Solutions is an Equal Opportunity Employer:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.